Bike rental system konrad bike and cargo bike

Before renting a konrad bike or cargo bike for the first time, you need to register for free in the „Mein konrad“ app. This only takes a few minutes. As soon as the account is activated, you can start.

Download App for free

Already used konrad? 
After downloading, log in with your existing access data.

New with konrad?
Before renting a bike for the first time, it is necessary to register as a user free of charge. As soon as the account is activated, you can start.

Simply go to the nearest konrad bike or cargo bike station (for available bikes, see the map in the app), select the desired bike and reserve it.

Open the lock via the app (opens automatically on the bike and the light on the lock lights up green).

Please wear a suitable bicycle helmet for safety.

The bike can be locked during the rental period, simply select the „Lock“ function via the app (the lock on the bike closes automatically). During parking, use continues.

In any case, the konrad must be parked in a visible and safe place accessible to the public. The bike must not interfere with traffic.

After returning an e-bike to the stations in Litzelstetten, Dingelsdorf, Wallhausen or Dettingen (suburbs), please enter the battery charge level.

Please be sure to return the konrad to a suitable rental station after your ride.

After use in the city area, always return the konrad bike to the nearest konrad city bike station. And of course, always park the cargo bike at the konrad cargo bike station.

E-Cargo bikes in the suburbs
konrad is a self-contained rental system in the suburbs. This means that E-Cargo bikes in the suburbs can only be returned to the same rental station where the bike was picked up.

This is recognisable accordingly in the app.
Suburban stations:

• Litzelstetten (KN33)
• Dingelsdorf (KN34)
• Wallhausen (KN35)
• Dettingen (KN36)

It is technically not possible to return an E-Cargo bike from the suburbs to other stations.

Lock the lock

• If there is a safety cable at the konrad station: Connect the konrad with the safety cable to the station, whereby the plug of the safety cable is inserted into the provided opening of the opened frame lock. As soon as the lock closes, the plug is locked with the locking bolt and is thus secured.
• Initiate the closing of the frame lock via the app. At the lock, make sure that it is closed (and not blocked by a spoke, for example). The lock then closes automatically on the bike and briefly lights up red. Answer the feedback questionnaire.

End rental

Then end your rental via the app and wait for the confirmation. Fill out the feedback form. If renting an E-Cargo bike, enter the battery charge level.

Additional charges for drop-off outside or at an incorrect station
Service fees are due in accordance with the General Terms and Conditions and will be charged additionally (15,00 Euros plus 2,00 Euros per kilometre outside the city limits).