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SERVICE CONTACTS OF INDIVIDUAL DEPARTMENTS

“Energiewürfel” customer service centre

Servicehotline	+49 (0) 7531 803-2000
Opening hours	Mon - Wed	8 a.m. - 4.30 p.m.
	Thu	8 a.m. - 6 p.m.
	Fri	8 a.m. - 1 p.m.
Email	info@stadtwerke-konstanz.de
Fax	+49 (0) 7531 803-5123
Website	www.stadtwerke-konstanz.de

Electricity, gas and water customer service

	Phone	Fax	E-Mail
Electricity, gas and water customer service	+49 (0) 7531 803-2000	+49 (0) 7531 803-2099	info@stadtwerke-konstanz.de

Telecommunications customer service

Servicehotline	+49 (0) 7531 803-4000
Available	Mon - Wed	8 a.m. - 4.30 p.m.
	Thu	8 a.m. - 6 p.m.
	Fri	8 a.m. - 1 p.m.
Email	info@stadtwerke-konstanz.de
Fax	+49 (0) 7531 803-4029

Energy consultation

Phone: +49 (0) 7351 803-4050
Email: energieberatung@stadtwerkekonstanz.de

Bus customer service

	Phone
Service	+49 (0) 7531 803-5000
Timetable info	+49 (0) 7531 803-5010
Tariff info	+49 (0) 7531 803-5020
Accidents	+49 (0) 7531 803-5060
Complaints	+49 (0) 7531 803-5070
Lost & found	+49 (0) 7531 803-5040
Email	info@stadtwerke-konstanz.de

Constance – Meersburg Ferry customer service

Adress	Schiffstraße 41
	78464 Konstanz
Opening hours	Mon – Thu	7 a.m. – 12 p.m.
	Mon – Thu	1 p.m. – 3.30 p.m.
	Fri	7 a.m. – 12 p.m.
Private customers	+49 (0) 7531 803-3000
Business customers	+49 (0) 7531 803-8000
Email	faehre@stadtwerke-konstanz.de

Bädergesellschaft Konstanz mbH

Phone	+49 (0) 7531 900-361
Adress	Benediktinerplatz 7
	78467 Konstanz
Email	kontakt@konstanzer-baeder.de

Bodensee-Schiffsbetriebe GmbH

Phone	+49 (0) 7531 3640-0
Adress	Hafenstraße 6
	78467 Konstanz
Email	info@bsb.de

Emergency/fault hotline

Phone	+49 (0) 7531 803-1
Fax	+49 (0) 7531 803-4209
Please note	This number should only be called in the event of an emergency – it is only valid for our 24-7 hour on-call service. Calls are recorded for safety reasons.